We'd love to hear from you. Check below to find the best ways to contact our team.

Contact Us
I have a question about applying for a role as a NSW NAPLAN Marker

Check our FAQs any time, day or night:

Or contact our recruitment team: naplanmarking@pearson.com

I have a question about timesheeting or payroll

Check our FAQs any time, day or night: Casual Staff FAQ | Naplan Marking

Or contact our recruitment team: naplanmarking@pearson.com

I need some technical support

Check our FAQs any time:

Or contact our helpdesk team:

  • Live chat with a real person: https://www.passess.com.au/
    • Chat is the best way to connect quickly with our team
  • Free call: 1800 959 427
  • Email: passupport@pearson.com

Our helpdesk are available Monday-Friday between 8:30am - 5:00pm, AEST.

During live marking, our helpdesk will be online from 8:00am - 10:00pm Eastern time on weekdays, and from 8:00am - 6:00pm Eastern time on weekends.

I need to contact NESA

If you have a question about the NESA online courses, you can contact NESA directly:

  • Email: naplan.nsw@nesa.nsw.edu.au
  • Telephone: (02) 9367 8382
Quick Links
Apply Now

We aren't currently accepting applications for 2027 marking roles. Click here to express your interest, and our team will email you with an invitation to apply when recruitment opens: NSW NAPLAN Marking Expression of Interest
 

Calendar

Click here to review our Calendar of key events and dates in the 2027 marking program: www.pearsonra.com.au/calendars

FAQs

Are you new to marking with Pearson? Click here to see our FAQs for New Markers: https://pearsonra.com.au/newmarkers

Have you marked with Pearson before? Click here to see our FAQs for Returning Markers:
https://pearsonra.com.au/returningmarkers

Document Hub

Click here to access job descriptions, onboarding paperwork, technical specs and other key documents for a NSW NAPLAN marking role: www.pearsonra.com.au/documents

Technical Support

Click here for technical support with all our digital tools and platforms, including eMark: www.pearsonra.com.au/technicalsupport